Cancellations & Refunds

We understand that there are certain conditions that may require you to cancel a lunch or lunches for your child/children.
To receive a full credit for a cancelled lunch you must contact us by 5pm the school day before.
5 pm is the absolute deadline for full credit, no exceptions!!

To receive half credit for a cancelled lunch you must contact us between 5pm the school day before and 8am the day the lunch is to be served.
You will receive a credit refund for cancelled lunches at the end of the menu month.
To cancel a lunch use our Contact Us form so that your cancellation can be date and time stamped.

Again, there are absolutely no exceptions to the cancellation process.

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